Terms of Use
Effective: 27 July 2026 · Applies to the Enclaver mobile app and enclaver.com
These Terms of Use ("Terms") are a legal agreement between you and Enclaver Labs Ltd ("we", "us", "our") covering your use of Enclaver — Life Simulator (the "Game") and enclaver.com (the "Site"). By downloading or playing the Game, or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Game or Site.
1. Eligibility
The Game is rated 17+. You must be at least 17 years old — or the age of digital consent in your country, with a parent or guardian's permission and their agreement to these Terms on your behalf — to play. By using the Game you confirm you meet this requirement.
2. Licence
We grant you a personal, non-exclusive, non-transferable, revocable licence to install and play the Game on devices you own or control, for your own entertainment. The Game is licensed, not sold, to you. We reserve all rights not expressly granted.
3. You agree not to
- Copy, modify, reverse-engineer, decompile or create derivative works of the Game, except where the law expressly permits;
- Sell, rent, lease, sublicense or redistribute the Game or any of its content;
- Use cheats, exploits, bots, automation or unauthorised third-party software that modifies the Game or its data;
- Circumvent, disable or interfere with security or purchase-verification features;
- Use the Game or Site for anything unlawful, or in breach of app-store terms that apply to you.
We may suspend or terminate access for breach of this section without notice or refund, to the extent permitted by law.
4. In-app purchases & virtual goods
The Game offers optional in-app purchases (for example Premium, Power Mode, Unique Professions and bundles). Purchases are processed by Apple's App Store or Google Play under their payment terms. Virtual items and unlocks are licensed to you, not sold; they have no real-world monetary value, are non-transferable, and cannot be exchanged for cash or traded. We may adjust, rebalance, add or retire virtual items and features as part of operating a live game; where we retire a paid unlock we will use reasonable efforts to provide an equivalent.
Refunds are handled by the store you bought through — Apple or Google — under their standard refund policies. We cannot issue card refunds directly. Nothing in this section limits your non-waivable statutory rights as a consumer.
5. Content of the Game
Enclaver is a fictional life simulator rated 17+. It contains depictions of crime, violence, substance use and other mature themes. All characters, events and outcomes in the Game are fictional; any resemblance to real persons or events is coincidental, and no depiction is an endorsement of real-world behaviour.
6. Intellectual property
The Game, the Site, and all related content — code, art, text, music, logos, the ENCLAVER name and mark — are owned by Enclaver Labs Ltd or our licensors and are protected by copyright, trademark and other laws. ENCLAVER™ is a registered trademark of Enclaver Labs Ltd. If you believe content in the Game or on the Site infringes your intellectual property rights, email info@enclaver.com with the details required for us to assess the claim; we respond to valid notices promptly.
7. Updates and availability
We may update, change or discontinue the Game or any feature at any time. Updates may be required to keep playing. We aim for continuity — the Game has been live and updated for over six years — but we cannot guarantee any feature will remain available indefinitely.
8. Third-party terms; Apple & Google
Your use of the Game is also subject to the terms of the store you downloaded it from. If you downloaded from Apple's App Store, the following applies: these Terms are between you and Enclaver Labs Ltd only, not Apple; Apple has no obligation to provide maintenance or support for the Game; in the event the Game fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (Apple has no other warranty obligation); Apple is not responsible for addressing any claims relating to the Game, including product liability, legal or regulatory claims, and IP claims; and Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you. You represent that you are not located in a country subject to a US Government embargo and are not on any US Government prohibited-parties list. Equivalent provisions apply for Google Play under Google's terms of service.
9. Disclaimer of warranties
The Game and Site are provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Game will be uninterrupted, error-free or free of harmful components. Nothing in this section affects statutory consumer rights that cannot be excluded.
10. Limitation of liability
To the maximum extent permitted by law, Enclaver Labs Ltd will not be liable for any indirect, incidental, special, consequential or punitive damages, or loss of data, profits or goodwill, arising from your use of (or inability to use) the Game or Site. Our total liability for all claims will not exceed the greater of £50 or the amount you paid us in the 12 months before the claim arose. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.
11. Indemnification
You agree to indemnify and hold harmless Enclaver Labs Ltd, its directors and employees from claims, damages and reasonable legal costs arising out of your breach of these Terms or misuse of the Game or Site, except to the extent caused by our own breach or negligence.
12. Termination
These Terms apply until terminated. They terminate automatically if you materially breach them; you can terminate at any time by deleting the Game. On termination your licence ends; sections 5–6 and 9–15 survive.
13. Changes to these Terms
We may update these Terms from time to time — for example to reflect new features or legal requirements. The "Effective" date above reflects the current version; material changes will be posted on this page. Continuing to play after changes take effect constitutes acceptance. If you do not agree to a change, stop using the Game.
14. Governing law & disputes
These Terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the courts of England and Wales — except where the consumer law of your country of residence gives you mandatory additional rights or a right to sue locally. Before bringing a claim, please contact us at info@enclaver.com — most issues can be resolved informally within 30 days.
15. General
- Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Game and Site.
- Severability. If any provision is found unenforceable, the rest remain in full effect.
- No waiver. Our failure to enforce a provision is not a waiver of it.
- Assignment. You may not assign these Terms; we may assign them as part of a merger, acquisition or asset sale.
- Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control.
16. Contact
Questions about these Terms: info@enclaver.com · Enclaver Labs Ltd, registered in England and Wales.